Voluntary Transport

Rushcliffe Community & Voluntary Service

For many who want to live independently, an inability to get out and about can be a real problem.

Our Voluntary Transport Schemes in Rushcliffe and Gedling are the answer.

Every day of the week our transport organisers and volunteer drivers help people to stay independent, participate in their communities and access vital services.

Our drivers use their own cars to help people get to where they need to be – the shops, doctors and dentists, hairdressers, visiting friends and other social activities.

The ‘door to door’ one-to-one service helps hundreds with a range of needs – older people in poor health, people with physical and learning disabilities, unemployed people and those who don’t have access to public transport.

In this way, we provide choice, social contact and personal freedom for people, who can be confident that our service is reliable and safe.

To find out more, call us on 0115 969 9060, then press 1 for transport, or fill out our contact form

There is a cost to running these schemes. We are grateful to Nottinghamshire County Council for their contribution to this service, and our wonderful Friends of Voluntary Transport help us to raise funds.

However, as a small local charity we’re always in need of more support.

If you can, please give a donation so we can continue our work. Find out how here.

Frequently Asked Questions

Who can use the Transport Scheme?

Anyone who finds it difficult to get out and about. Reasons for eligibility might include a lack of public transport, disability or ill health, or geographical remoteness.

Our volunteer drivers can lend an arm to help people get in and out of a car, but are not trained in manual handling.

How do I register to use the service?

To use the scheme, passengers must complete a registration form which can be requested by calling 0115 969 9060, or fill out our contact form

It costs £30 to register for the year or £40 for couples.

To book transport, registered passengers can telephone the office on weekday mornings (Monday to Friday 9am to 4pm). We need at least two working days’ notice to book transport so that we have time to allocate a volunteer driver.

If a passenger needs to cancel their journey, they must tell us as soon as possible, as in some cases, they may still be charged.

Cancellations can be made at any time by telephoning the office.

You can leave messages at any time.

How much does it cost?

There is a £1.50 admin fee per single or return journey.

To this is added all mileage incurred by the driver, at a rate of 45p per mile.

We always try to use the nearest driver to your home address. However, costs can vary if the driver is coming to you after completing other journeys on behalf of the scheme. If the driver has to come from further afield, we’ll tell you.

Passengers may share journeys where this is possible or practical. Passengers who share a car will each be charged the relevant proportion of the total mileage cost.

Payment is made in cash to the volunteer driver who will issue you with a receipt.

Payment may be made on receipt of invoice in certain circumstances.  Please call the team for further information.

Escorts travel free of charge.

Who are the drivers?

All our drivers are volunteers who use their own cars. We have more than 80, all of whom are reliable, trustworthy and dedicated. Many are retired, while several fit their volunteer driving in around work and other commitments.

Drivers choose how often they want to drive and are reimbursed for all mileage incurred. All are interviewed before they start, have references reviewed, and have an enhanced criminal record check through the Disclosure and Barring Service (DBS).


Our drivers tell us they enjoy what they do:

  • “It’s a pleasure meeting new people and giving them a helping hand”
  • “The passengers are so appreciative”

We Need More Drivers!

If you know anyone who could volunteer as a driver with us – or if you have a couple of hours to spare a week, enjoy driving and have a phone – please get in touch.

Call 0115 969 9060 or fill out our contact form

  • Makes me feel safe knowing it's a reliable driver.

  • Excellent service, office staff and drivers very helpful and caring.

  • Unbelievably helpful, you couldn't have a better service.

  • Without this service I’d be housebound, it is really comforting to know you’re there.

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