Volunteer at Nottingham University Hospitals Trust

The Trust is looking for lots of volunteers for both campuses i.e the QMC campus on Derby Road and the City Hospital on Hucknall Road, Nottingham. Opportunities include

  • Meet & Greet Volunteers
  • Library Volunteers
  • Generic hospital ward role/mealtime assistant

Meet & Greet Volunteers

Volunteers help to create a friendly, welcoming environment. Duties include:

  • To display a helpful, friendly and courteous attitude to patients, visitors, staff and colleagues
  • To act as a contact point welcoming people into the hospital
  • To provide clear and accurate directions
  • To escort people to their destination
  • To respond to requests from wards or departments to collect and escort visitors
  • To respond to requests from reception areas, wards or departments to collect/deliver parcels/packages
  • To provide information on all local amenities such as toilets, restaurants, public transport etc

Library Volunteers

Volunteers help to provide an in-house library room and mobile library service to patients. This includes:

  • Selecting books and loading a trolley to take to the wards
  • Issuing books to patients and accepting returns
  • Shelving books
  • Helping with administration
  • The QMC library volunteer trolley rounds operate from Monday to Thursday from

1 - 4pm. However we are also seeking volunteers for morning working within the library.

  • City Hospital library hours are varied as the service operates directly from the volunteers' office.

Generic hospital ward role/mealtime assistant

A key part of any volunteer's role will be helping in mealtimes. This includes:

  • Preparing for mealtimes
  • Providing help and assistance to patients
  • Offering encouragement and support
  • Being an advocate for patients
  • Being part of the ward team and providing feedback to the ward staff

Further duties may include:

  • Meeting and greeting visitors to the ward/helping with directions to hospital main entrance, restaurant, car parks etc.
  • Running errands for nursing staff, housekeeper and receptionist (this may include taking medical records to other wards or departments)
  • Answering telephones and taking messages
  • Making up admission packs
  • Tidying patient areas e.g. day room
  • Tidying storage areas
  • Helping to make beds
  • Assisting housekeeper e.g. helping with non-clinical duties
  • Helping patients with the menu choice
  • Escorting patients
  • Making drinks for patients/relatives

In the first instance,please contact Helen Stanbridge, Volunteer Development Co-ordinator, Rushcliffe CVS on 0115 9699060 Ext 122 or This email address is being protected from spambots. You need JavaScript enabled to view it.