Voluntary Transport in Rushcliffe and Gedling

transport scheme
About the Schemes CTA quality mark 1

Our Voluntary Transport schemes provide safe and affordable transport to people who experience difficulties accessing transport.

Volunteer drivers use their cars to provide a ‘door to door’ service to passengers who do not have access to personal transport or are unable to access public transport due to lack of service, ill health, frailty or poor mobility. 

Here's what some of our passengers say:

"Makes me feel safe knowing it's a reliable driver"

"Excellent service, office staff and drivers very helpful and caring"

"Unbelievably helpful, you couldn't have a better service"
 Mr S

"Without this service I would be housebound, it is really comforting to know that you are there" Mrs H

Who can use the Transport Scheme? 

To use the scheme a person must be a resident of Rushcliffe or Gedling who is unable to make their journey by public transport or other means. Reasons for eligibility might include geographical remoteness, a lack of public transport, disability or ill health. Passengers using the scheme do need to be able to get in and out of an ordinary car unaided or be accompanied by someone who can assist them. 
How does it work?
To use the scheme, passengers must complete a registration form which can be requested by calling 0115 969 9060 and press 1 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
It costs £30.00 to register for the year or £40.00 for couples. 
Once registered on the Scheme, passengers can request up to 3 journeys a week. To book transport, passengers can telephone the office on weekday mornings (Monday to Friday 9.00am to 12.30pm). We need at least 2 working days notice to book transport so that we have time to allocate a volunteer driver. If a passenger needs to cancel their journey, it is important that they tell us as soon as possible, or in some cases, passengers may still be charged. Cancellations can be made at any time by telephoning the office; an answerphone is available 24 hours on which you can leave messages.
Calculating the cost of the journey?
  • £1 booking fee per journey
  • 45p per mile for all mileage incurred by the driver

We endeavour to use the nearest driver to your home address. However, please be aware that costs may vary according to where the driver is setting off from as they may be completing other journeys on behalf of the scheme. If the driver has to come from further afield we will inform you.

Passengers may share journeys where this is possible or practical. Passengers who share a car will each be charged the relevant proportion of the total mileage cost.

Payment is made in cash to the volunteer driver who will issue you with a receipt.

Escorts travel free of charge.

Who are the drivers?

All the drivers are volunteers who use their own cars to take passengers on journeys. We have over 80 drivers who are reliable, trustworthy and dedicated.  Many are retired and several fit their volunteer driving in around work and other commitments. Drivers choose how often they want to drive and are reimbursed for all mileage incurred. All our volunteer drivers are interviewed before they start, have references checked and a security check through the Disclosure and Barring Service (DBS) check. They receive support from the Transport Organisers. Here's what a few of our drivers have had to say about the volunteering for the scheme:

"It is a pleasure meeting new people and giving them a helping hand"

"The passengers are so appreciative"

We always welcome new drivers to join our friendly team. If you have a couple of hours to spare a week, enjoy driving and have a telephone then please get in touch by calling 0115 969 9060 and press 1 or email This email address is being protected from spambots. You need JavaScript enabled to view it. . 

Passenger Feedback

Every year, we ask passengers for feedback about the scheme.  You can read a summary of last year's report here and download the report itself here.

You can download further information about our voluntary transport schemespdfhere


Raising funds for Voluntary Transport

Friends of Voluntary Transport

Our Friends of Voluntary Transport support our Transport Scheme by giving their time, skills and items to help us raise funds and to publicise our work as widely as possible.

Our annual quiz is now available for £1 and is available until the closing date for entries at the end of September. If you would like a copy please contact us on 0115 9699060 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

All funds raised from the sale of the quiz will go towards ensuring that our voluntary transport schemes continue to help people get out and about who would otherwise find this really difficult.

We'd like to say a huge "thank you" to our "Friend" Carole Popham who has compiled a particularly fiendish quiz for us and to all of our other "Friends" who sell and promote our quiz for us.  A big thank you too, to Rutherford's Butchers and to Boots for very generously providing the prizes.

If you would like to support our Voluntary Transport Scheme by becoming a Friend of Voluntary Transport please give us a call on 0115 9699060 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you shop online? Do it through and raise a free donation for Rushcliffe & Gedling Voluntary Transport every time you shop!

Top Notch!

Never a charity to bottle-it, Rushcliffe CVS is always on the lookout for ways of raising much-needed funds. We are looking for people to collect plastic bottle tops and used stamps which we will then turn into cash to support our transport schemes.

Plastic tops and caps from milk bottles and drinks bottles and any unused stamps are most welcome. People are being asked to collect a reasonable amount and then drop them off at Rushcliffe CVS, The Pump House, Abbey Road, West Bridgford, Nottingham NG2 5NE.

The money will be helped to recruit and train new volunteer drivers so that our services can be expanded.  ‚Äč

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